Human Resources & Workforce Scorecard

HR Management Skills for New HR Assistants and Recruitment Professionals has been designed to keep you updated on the latest employment issues along with best practices to ensure you are able to handle HR issues confidently as they arise.

About

COURSE OBJECTIVE
• Understanding the business balanced scorecard and strategically alignment with the HR/Workforce scorecard
• To realise the links between business performance and the HR practices that underpin this
• Providing HR Managers with the tools and understanding to engage in valid meaningful business conversations at the Executive table
• Building a framework of policy and practice that has clear correlation to business objectives


“Dave was a great presenter. He was engaging and made things easy to understand. He covered a wide range of topics relating to HR which was just what I needed to get a good understanding of my current role and what it entails.”
Kelly Frew, HR Administrator, Russell McVeagh

Are you new to HR or recruitment?

Do you have some experience in HR but need some guidance in the more hands-on and real-life challenges that HR & recruitment professionals encounter?

The role of the HR assistant or Recruitment Professional is increasingly challenging, with a wider range of tasks at hand. And coupled with updates in legislation, key employment issues and best practices to keep up with, it can all be quite overwhelming.

HR Management Skills for New HR Assistants and Recruitment Professionals has been designed to keep you updated on the latest employment issues along with best practices to ensure you are able to handle HR issues confidently as they arise.

If you are:
• A new HR assistant
• An in-house or agency Recruiter
• An HR assistant who has some experience but would like to get some updates and practical skills
• An EA/PA/Administration professional who is progressing into an HR role

Unlike any other basic HR courses, HR Management Skills for New HR Assistants & Recruitment Professionals aims to strike a balance between the legal and critical issues whilst focusing on equipping you with practical skills in dealing with real-life situations.

You will be engaged in various interactive discussions, practical exercises and role plays throughout the course to help reinforce your learning experience - particularly in areas where textbook guidance is not sufficient. You will emerge from the course more confident and informed about recent developments and trends in HR and employment law.

Outline

The Balanced Scorecard
• Aligning Goals and Values
• Organisational Goals
• Financial success
• Customer success
• Operational success
Exercise:
Creating/documenting a Balanced Scorecard for your organisation

ROI in Talent management
• What does success look like?
• Recognising the drivers of business performance
• Measurements and metrics

HR/Workplace Scorecards
• 5 steps in constructing an HR/Workforce Scorecard
Strategic direction - from practice to organisational success
Building a Workplace Scorecard
  - Workforce behaviours
  - Workforce success
  - Workforce competencies
  - Workforce mind-set and culture
Building an HR Scorecard
 - HR Systems
 - HR Workforce Competencies
 - HR Practices
Exercise:
Creating a high level HR/Workplace Scorecard for your organisation

The HR Value Proposition
Link HR Function with Strategy
Building HR capability and resources
Understanding the realities of the market
Knowing your internal & external customers
Creating HR practices
Defining a talent management strategy

Measurement & Metrics
• Understanding organisational metrics and translating these from strategy to management practice
• Driving & aligning measurements with organisational strategy
• Leading and lagging indicators of organisational performance
• Dashboards – overview of real time success
Exercise:
Creating a detailed HR/Workplace Scorecard for your organisation

Management Challenges
Perception of the value of HR & Workforce Scorecard
Metrics – Measuring HR’s excellence in operational performance
Execution – Planning, assessment, development, communication and training
Buy in – Getting management and organisation-wide buy-in

Differentiating your Organisation
Driving effectiveness with KPI
• Selection – attracting people with the right organisational competencies
• Development – building current and future expertise
• Compensation – creating a remuneration framework to drive productivity
• Performance – knowing what success looks like and how to drive it

Auditing for Effectiveness
• Gap & SWOT analysis
• Leveraging current success and practice
• Defining goals and timelines

Facilitator

Dave Stewart, Managing Director, Human Value

Dave Stewart, Human Value Dave has over 20 years experience in the employment and HR market. During this time he has been General Manager of three of New Zealand’s largest consultancies. Now Managing Director of Human Value, his expertise, market knowledge and networks add value to any organisation's human resource decisions.

With his extensive knowledge and exposure to changes within the labour market Dave takes a proactive approach to helping companies anticipate and manage their place in the future world of employment. His knowledge of the dynamics and diversity in our changing work population helps companies recognise what drives their employees and how to best challenge, reward and retain talent.

Dave Stewart is also part-time Managing Director of Te Hopai, a charitable Trust providing care to the aged and the needy. Dave has been a Board Trustee of the EEO Trust since 2001 and has judged the prestigious Work & Life Awards in 2002, 2006, 2007 and again in 2008.

Dave Stewart is also facilitating:

In-house Training

Do you have a number of staff who would benefit from this course? Find out more about running Human Resources & Workforce Scorecard, in-house at your organisation or ask us about our team training discounts:

Contact Lone M Tapp (Director, Bright*Star Training) on 09 912 3610 or fill in the form below.

Sorry, this event currently has no dates scheduled.

Do you have a number of staff who would benefit from this course? Find out more about running Human Resources & Workforce Scorecard, in-house at your organisation or ask us about our team training discounts:

Contact Lone M Tapp (Director, Bright*Star Training) on 09 912 3610 or fill in the form below.