The role of the HR assistant or Recruitment Professional is increasingly challenging, with a wider range of tasks at hand. And coupled with updates in legislation, key employment issues and best practices to keep up with, it can all be quite overwhelming.
About
Are you new to HR or recruitment?
Do you have some experience in HR but need some guidance in the more hands-on and real-life challenges that HR & recruitment professionals encounter?
The role of the HR assistant or Recruitment Professional is increasingly challenging, with a wider range of tasks at hand. And coupled with updates in legislation, key employment issues and best practices to keep up with, it can all be quite overwhelming.
HR Management Skills for New HR Assistants and Recruitment Professionals has been designed to keep you updated on the latest employment issues along with best practices to ensure you are able to handle HR issues confidently as they arise.
If you are:
• A new HR assistant
• An in-house or agency Recruiter
• An HR assistant who has some experience but would like to get some updates and practical skills
• An EA/PA/Administration professional who is progressing into an HR role
Unlike any other basic HR courses, HR Management Skills for New HR Assistants & Recruitment Professionals aims to strike a balance between the legal and critical issues whilst focusing on equipping you with practical skills in dealing with real-life situations.
You will be engaged in various interactive discussions, practical exercises and role plays throughout the course to help reinforce your learning experience - particularly in areas where textbook guidance is not sufficient. You will emerge from the course more confident and informed about recent developments and trends in HR and employment law.
COURSE OBJECTIVE
• Provide you with the building blocks to be a successful HR practitioner through a robust approach to attraction, recruitment and HR management of staff
• Focus on legislative requirements with practical case studies and discussions to help apply practical employment law in the workplace
• Learn about inductions, performance programmes and systems involved in the HR function
• Learn how to be a good interviewer and make sound recruitment decisions
“Dave was a great presenter. He was engaging and made things easy to understand. He covered a wide range of topics relating to HR which was just what I needed to get a good understanding of my current role and what it entails.”
Kelly Frew, HR Administrator, Russell McVeagh
Agenda
Day One – Attraction & Recruitment
Employment Market Overview
• Trends
• Demographics
• Issues
• Economic impacts
Attraction Strategies
• Building an employment brand
• Attracting candidates
• Candidate databases & portals
• Referrals
• Proactive attraction
Advertising
• Writing a good job advert
• Placement and positioning
• Working with different mediums (print/online)
• Linkages to the job description
Managing Internal Clients
• Competencies framework and the job description
• Managing timelines and expectations
• Dealing with difficult clients
Working with Agencies
• Understanding the process
• Negotiating fees and conditions
• Exploring advertising options
• Managing between agencies and internal managers
Recruitment Overview
• Understanding the recruitment process
• Understanding competencies
• Structured interview process
• Telephone interviews
• Behavioural based interviewing
• How you can make verbal referencing work for you
• Assessing candidates
• Making a recruitment decision
Employment Law in HR
Using case studies and real examples to bring employment law to life. Participants are encouraged to discuss their own experiences or work issues and ask for practical solutions.
• Employment Relations (Flexible Working Arrangements) Amendment Act 2007
• Holidays Act 2003 and amendments
• Dealing with the 4 weeks issue
• Types of leave
• Holidays on pay vs. Holiday Pay
• Privacy Act 1993
• Human Rights Act 2003
• Minimum Wages Act 1983 and recent amendments
• Employment Relations Act 2000
• EEO
• Pay Equity (Equal Pay Act)
• Good Employer requirements for Crown Entities
Day Two – HR Management of Employees
Understanding Employment Agreements, Terms and Conditions
• Elements of an employment agreement
• Types of contract – full time, part-time, temporary, casual, probationary
• Implied terms of an employment contract
Understanding Pay and Benefits
• Determining pay levels
• Performance related pay
• Employment benefits
Inductions
• Inductions vs. Orientations
• Welcoming new employees
• Creating induction programmes
• Matching inductions to realities of company culture, behaviours & values
• Creating performance expectations
• Linking induction to development and performance reviews
Practical Exercise: Create an induction framework for your company.
Training & Development
• Identifying skills gaps
• Linking development needs to role competencies
• Creating ongoing development programmes
• Utilising internal resources and mentors
Performance Management
• Structuring a performance management programme
• Working with managers
• Linking to performance based pay
• Identifying and collating information
Disciplinary Procedures - Overview
• Guiding principles – fairness and good faith
• Disciplinary process involving an allegation of misconduct
• Disciplinary actions
• What to include in verbal/written warnings
Termination
• Dealing with resignations
• Entitlements on an employee's resignation or termination
• How to calculate payment for annual holidays on resignation or termination
• How to conduct exit interviews
Facilitator
Dave Stewart, Managing Director, Human Value
Dave Stewart, Human Value Dave has over 20 years experience in the
employment and HR market. During this time he has been General Manager
of three of New Zealand’s largest consultancies. Now Managing Director
of Human Value, his expertise, market knowledge and networks add value
to any organisation's human resource decisions.
With his
extensive knowledge and exposure to changes within the labour market
Dave takes a proactive approach to helping companies anticipate and
manage their place in the future world of employment. His knowledge of
the dynamics and diversity in our changing work population helps
companies recognise what drives their employees and how to best
challenge, reward and retain talent.
Dave Stewart is also
part-time Managing Director of Te Hopai, a charitable Trust providing
care to the aged and the needy. Dave has been a Board Trustee of the
EEO Trust since 2001 and has judged the prestigious Work & Life
Awards in 2002, 2006, 2007 and again in 2008.
Dave Stewart is also facilitating:
