Project Management of Healthcare Facility Developments

About

There is recognition that devolving services from hospitals to the community and creating integrated health care are key to ensuring the Ministry of Health’s target of “Better, Sooner and More Convenient”. At the same time, with an ageing population and changes in healthcare expectations, DHB’s need to wisely expand their facilities to accommodate for tomorrow’s growth.

But doing so requires good concepts of healthcare facilities and strong project management to ensure newly developed healthcare facilities such as the proposed Integrated Family Health Centres or new DHB facilities meet expectations, stay within budget and gain support of the community they serve.

Join us at the Future Healthcare Facilities and Project Management of Healthcare Facility Developments Forums. Across two separate days, understand more about the direction and design of healthcare facilities in the next few years and how to successfully manage healthcare facility development.

Conference 1 features trends and highlights of current healthcare facility design
• Understand what integrated family health care centres will look like and how to design health care facilities that match the needs of your community and limitations
• Find out how evidence based design applies to New Zealand
• Hear from leading healthcare facility designers on new innovations and trends in current design

Conference 2 covers managing the facility development process from DHBs, PHOs and other healthcare organisations
• Hear from DHBs, PHO’s and other organisations on how each aspect of the project was managed and how to reduce risk and enhance business continuity.
• Understand more about migration planning and reducing disruption
• Role of culture in change management and facility re-design

Agenda

Agenda: Day 1

8.30

Registration & Coffee

9.00

Opening remarks from the Chair

Nola Ardern, Staging and Migration Manager, Lakes DHB

9.10

Obtaining and sustaining healthcare project management leadership in challenging times

Strong and coordinated leadership management is crucial for any successful healthcare facility project to ensure it remains on-time, on-target and has support of its stakeholders. We cover how to develop a business case and create sustainable leadership for healthcare facility projects in these times where budget remains an issue.
• Understanding your organisation and stakeholders
• Delivering a believable cost/benefit analysis
• Maintaining support and goodwill throughout the project

Dr Peter Foley, Chair, NZ Medical Association

10.00

Utilising integrated design management to drive better project delivery

Integrated design management is about ensuring each phase of the project scope is developed and agreed upon at each step providing better coordination to reduce changes required. In this presentation we will examine hallmarks of integrated design management with reference to a number of projects on where it has worked.
• Developing a plan that works
• Ensuring smooth transitions between various phases and teams
• The role of reviews during project development

Stuart Smith, Technical Director of Building Services Engineering, Beca

10.50

Morning tea

11.10

Panel Discussion: Managing risks during healthcare facility development

In this panel discussion, a number of clinical leaders and facility project managers discuss major issues and risks surrounding facility development with an emphasis on real problems encountered and how they were dealt with.
• What risks were identified and encountered during facility development?
• How effective were the solutions?
• What future risks will there be?

Mark Watson, CEO, Ormiston Hospital
Marianne Scott, Service Improvement Manager, Counties Manukau DHB
Bruce Walker, Managing Director, Bruce Walker & Co Ltd

12.10

Choosing a cost-effective project, programme & portfolio management methodology for your healthcare facility project

In this presentation we lay down how to create cost effective project & programme management plans and determine the best methodology and approach towards facility development. More importantly than that, this presentation will stress the importance of choosing the right projects & programmes for your organisation
· Understanding the elements and phases of your projects & programmes
· Models and methodologies of project & programme management
· Matching management models and delivering a better more cost effective project

Youssef Mourra, Partner, PIPC

1.00

Lunch

1.50

Case Study: Managing staff and user input into healthcare facilities during the development process

How do you use the knowledge of departments such as Infection Control and prioritise their demands when designing a facility? How do you get engagement with user groups and ensure patient-centric care? The Towards 20/20 team will cover their work on the Clinical Services Building and how they successfully managed staff and user input during facility development.
• Managing user groups engagement
• Making best use of the knowledge and skill of specialist groups
• Keeping the future in mind
• Managing risk and expectations of stakeholders

Robyn Hughes, Service Improvement Manager - Towards 20/20 & team, Counties Manukau DHB
Gina Williamson, Service Improvement Manager, Counties Manukau DHB
Patrick Long, Process Improvement Manager, Counties Manukau DHB

2.40

Case Study: Planning for and reducing disruption during retrofitting

Retrofitting can be tricky to manage as ongoing work can be potentially very disruptive to daily operations and patients seeking recovery. In this case study we examine how we plan to minimise disruption during the various stages of the LDHB theatre redevelopment project and manage staff and service expectations.
• Identifying potential impacts of each phase
• Ensuring safe and secure routes and workspaces during retrofitting
• Managing unforeseen disruption

Nola Ardern, Staging and Migration Manager, Lakes DHB

3.30

Afternoon tea

3.45

The role of culture in change management and health facility re-design

In the same way that each hospital has a different staff culture and demographic, there can be no one cookie-cutter approach to change management. In this case study presentation, we examine how culture (supported by appropriate models of clinical governance) is an integral part of a successful facility redesign and change management.
• What’s culture got to with building design and change management?
• Getting staff and stakeholder input into the process
• Mapping out and reviewing your processes throughout the change process
• Avoiding our pitfalls

Jane Ireland, Change Manager, Bay of Plenty DHB 

4.30

Case Study: When designs meet reality: Adaptations made when bringing facility to full operation

Celebrating a successful first year in operation and as a follow up presentation to last year’s presentation, Ormiston Hospital will share its experiences, and the changes and challenges it has undergone since it first opened its doors. This presentation will focus on what’s changed from the initial plans and why the changes were made.
• Shifting into full operation and issues that arose
• Adapting to and solving issues
• Lessons we’ve learnt

Karen French, Patient Services Manager, Ormiston Hospital
Natalie Cooper, PACU & Pre-admission Manager, Ormiston Hospital

Sponsors/Partners

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