 | NZ CIO Summit Network |
2010 Event
CIO magazine and sponsors NetApp and ITCRA are pleased to announce the finalists in the CIO of the Year and Excellence in IT Recruitment Awards for 2010.
CIO of the Year:
• Peter Finch, CIO, Gen-i
• Mike Foley, CIO, Watercare Services
• Liz Gosling, Director IT Services, AUT University
Excellence in IT Recruitment:
• AbsoluteIT
• Hays Recruitment
• Potentia
• Robert Walters
Please feel free to pass these dates on to anyone else you feel should be at this must-attend industry event and join us on LinkedIn : 2010 New Zealand CIO Summit to receive updates and new information as it comes to hand.
Dont mistake this event for other 'vendor one-on-one' meetings or imitations. This Summit is the genuine article for CIOs, and is the one that the industry is supporting and attending.
Meet the members of the 2010 NZ CIO Summit Advisory Council:
Keeping up with the trends and challenges that drive CIOs agendas, we have appointed the 2010 Advisory Council. They will assist us in ensuring the agenda for the 2010 CIO Summit is the best possible outcome for CIOs to learn and debate.
Andrew Cammell, Chief Information Officer, Chapman Tripp
Andrew Cammell joined Chapman Tripp in March 2006 and is now the Chief Information Officer. As a member of the senior management team, he has responsibility for the IT, Information & Research Centre and Knowledge Management teams. Andrew’s IT experience spans over 23 years, mostly in retail and FMCG manufacturing, with the last 14 years in management roles. Andrew has been a member of the CIO Advisory Council for the past two years.
Channa Jayasinha, Chief Information Officer, Ministry of Fisheries
Channa has over 25 years experience in Information, Communication & Technology. This experience covers many facets of IT including Software Development, Programme Management, IT Operations Management, Enterprise Architecture and has recently held a number of CIO and CTO positions including the CIO role at Department of Conservation and CTO role’s at Museum of NZ Te Papa Tongarewa and the Ministry of Economic Development. A number of the initiatives he has worked on have gained international and national recognition for best practice use of IT. A major infrastructure (over 150 sites) upgrade project for the Department of Conservation received the “Most Successful project implementation of the year” at the Computerworld Excellence awards 2000. Similarly at Te Papa the project to develop a new national museum with digital databases and interactive kiosk technology received the “Most Successful Project Implementation of the Year” award and the “Overall Excellence in IT” award. The multimedia database application Te Papa Onscreen received a Gold Medal at the 1998 New York Festival’s multimedia awards, in recognition of the quality of the application and the unique way it meets visitor demands. Channa has a Bachelor of Technology degree in Systems Mathematics, Statistics, Operations Research and Computing from Massey University. He is also a member of the NZ Computer Society, Telecommunications Users Association of NZ and the IDC Intep Forum.
Ashley Mudford, Chief Information Officer, New Zealand Food Safety Authority
Ashley Mudford is the Chief Information Officer for the New Zealand Food Safety Authority. He has been CIO for the NZFSA since 2005 His responsibilities include Information Systems, business-IT integration, information and knowledge strategy, and organisational development. Ashley has worked in both the government and private sectors prior to this current role. His work experience includes teaching students with behavioural difficulties, having responsibility for correctional education in New Zealand and running his own business in project management and business development. These experiences, combined with a strong interest in how information and technology can support business outcomes, led to his becoming responsible for the electronic certification programme in New Zealand - a core New Zealand system for the management of Government to Government official assurances for international trade. This system has modernised the New Zealand food-related trade supply chain and has had a significant influence on the development of trade-related international data standards.Ashley has a Master of Education degree (distinction) as well as postgraduate qualifications in management and has worked in the public and private sector for about 37 years.
Julia Raue, Chief Information Officer, Air New Zealand
Julia manages the centralised Air NZ Group IT department, which has some 220 permanent staff and an annual budget of circa $150M. Julia has been with the airline for ten years holding a number of different roles, and was appointed as CIO in April 2007. This role manages key portfolios including Production, Solutions, Architecture, Vendor Management, and Innovation & Ventures. Julia has twenty years of experience in the IT industry, involving positions in local government, and telecommunications, as well as charitable organisations. This experience has involved a wide range of roles including business establishment and general management, systems analysis and design, software development and program management. Julia is passionate about her role, and of the airline’s commitment to improving information systems and technology, and praises Air New Zealand’s continuing support for Kiwi ingenuity in the information technology field. “This reflects the airline’s determination to foster an environment of technological excellence and champion the cause of local research and development – and I am very proud to be a part of it.” “I see IT as an enabler that can help the airline successfully achieve its business goals. Our goal is to continue to deliver innovative solutions which will make Air New Zealand more nimble and able to respond to changing customer needs.” she says.
Mike Foley, Chief Information Officer, Watercare
Miles Fordyce, University of Auckland
Miles Fordyce is the Associate Director, Strategy, Planning and Customer Relations for The University of Auckland. He is responsible for the University’s IT Strategic Plan, and manages a team of 50 staff spanning Enterprise Architecture, Programme Delivery, Risk and Security, Customer Services and Procurement serving a community of over 45,000 staff and students. Prior to joining the University, Miles held a number of senior IT roles within NZ and Australian organisations across a variety of industry sectors, including Banking, Finance, and Government, and as a management consultant for Accenture in Australia for several years, consulting IT Governance, Merger and Acquisitions, Portfolio Management and IT Strategy Miles has a strong interest in Leadership, IT Strategy, and Portfolio Planning and holds Bachelor degrees in Commerce and Science, and a Post Graduate Diploma in Business .Miles is also an alumnus of the NZ Institute for Strategic Leadership.
Owen McCall, Chief Information Officer, Warehouse
Owen joined The Warehouse in November 2003. As CIO, Owen is responsible for group information technology. Owen’s focus is on ensuring that all the IS systems for The Warehouse Group directly support our business strategy and that our technology investment provides clear and quantifiable benefit to the Group. Owen has spent 20 years in the IT industry and has gained a wide variety of experience in all elements of the systems lifecycle from IT strategy through to implementation and operations. Prior to joining The Warehouse Group, Owen was the Principal for Deloitte’s Outsourcing practice in Australia and New Zealand.
Peter McDowall, Chief Information Officer, St. John
Originally from Auckland, I supported St John in various volunteer roles until I moved to Sydney in 2005. I spent four years as Global Information Services Manager for Harley-Davidson in Sydney until the opportunity to join St John as ICT Director came up in May 2009. I am enjoying working with an organisation that makes such a difference to the health and wellbeing of so many New Zealanders
Robin Johansen, Chief Information Officer, Beca
Robin has a BE (Elect) and a background spanning both private and governmental roles. In the private arena he has been responsible for developing systems in the New Zealand food industry and for Telecom New Zealand. Prior to working for the Beca Group, Robin worked as Deputy Secretary of Defence for the Ministry of Defence and took responsibility for a number of major projects including ANZAC Ships, re-wing of Lockheed P-3 Orion aircraft, Acquisition of Kamam SH-2G naval helicopters and the Link 11 data system for the Navy. Since joining Beca in 2000 as CIO Robin has developed and implemented a group wide ICT strategy spanning New Zealand, Australia, Singapore, China, Indonesia and the UK. In addition to being the Chief Information Officer for the Beca group Robin is a Director of Derceto Ltd and Beca Applied Technologies Ltd.
Russell Jones, Chief Operating Officer, ASB
Russell Jones joined ASB in May 2008 as Head of Group of Technology. He has a BSc (Hons) in Computer Science. Russell’s extensive career in Information Technology has seen him working for Sappi in both South Africa and Europe, as well as Carter Holt Harvey in New Zealand and International Paper in the US.
Tanya Harris, Chief Information Officer, Reserve Bank of New Zealand
Tanya Harris is the Chief Information Officer, Head of the Knowledge Services Group and a member of the Senior Management Group of the Reserve Bank of New Zealand. Tanya joined the Reserve Bank of New Zealand in April 2002 as the Head of Human Resources, after working at the New Zealand Treasury for almost 10 years. In July 2007, Tanya accepted an appointment as Chief Information Officer. In this role Tanya's responsibilities cover: core technology infrastructure, business analysis and applications, helpdesk and web support, library, information and records management, and the Programme Management Office. In her spare time Tanya is a keen scuba diver.
Mike Clarke, Chief Information Officer, SKYCITY Entertainment Group
Mike Clarke is Chief Information Officer with SKYCITY Entertainment Group. The SKYCITY Entertainment Group own and operate Casinos in New Zealand and Australia (Auckland, Hamilton, Queenstown, Darwin and Adelaide) and Cinemas in New Zealand. Mike brings more than 20 years of strategic management experience in the technology space, from all 'sides' - Vendor, Consultant and now Customer. Prior to joining SKYCITY Entertainment Group he served as Managing Partner with SPR Consulting, Managing Director for 3Com Australia and New Zealand, Asia Pacific Marketing Director for 3Com and Asia Pacific Director, Marketing and Channel Sales for Lotus IBM. While with Lotus IBM he was awarded International Manager of the Year. During his career, Mike has been successful in building and leading high-performance teams, and has successfully led teams across geographies and with different cultural backgrounds. Mike graduated with a BA (Hons) in Business Studies from Coventry University in the UK.
David Spaziani , Former Chief Information Officer, Department of Internal Affairs
David has been CIO at Internal Affairs since 2006. Originally from Australia, he has made Wellington his home for the past 13 years. David's IT career began as a software developer, but has spent much of his career in systems integration and delivery roles, working for Kodak, Unisys and EDS. He joined MED in 2003 as Programme Manager prior to moving to DIA. David has a Bachelor of Science degree with Honours from the University of Melbourne.
If you would like to reserve your interest in sponsoring or exhibiting at the 2010 Summit at Sky City please contact:
Dominic Duncan | Sales Director
Phone: 09 912 7633
Mobile: 021 234 7669
Email dduncan@brightstar.co.nz
The Expo is sold out!! Contact us for other ways to market your firm at the CIO Summit!
Keep an eye on these websites to see upcoming details: http://www.cio.co.nz | http://www.computerworld.co.nz | http://www.brightstar.co.nz
CIO Masterclass
THE CIO AS STRATEGIST MASTERCLASS
19th JULY 2010, 9AM – 5PM (PRE-SUMMIT MASTERCLASS)
Recent findings from the business literature have revealed a major challenge to today’s successful organizations: - the ability to anticipate, and prepare for, continuous and disruptive market change.
While many organisations have been created, and indeed prospered, around a key successful business idea, often this success has ultimately encumbered the organisation, and made it difficult to adjust to changing market realities.
As a result, the established successful organisation may face significant challenges to continued market dominance. Recent evidence suggests that the more successful the organisation is, the more susceptible it is to innovator’s dilemma; paralysis due to confusion over how best to react to new rules of competition in the market. Witness the current uncertainty that abounds in many organisations over the appropriate way to respond to the shifting sentiments towards the opportunities of e-business, and next generation wireless internet technologies.
Key themes that will be explored by Dr. Peter Wilton during this fast moving and highly interactive Masterclass include:
OVERVIEW: MANAGING THE VALUE-DELIVERY SEQUENCE
• Why Successful Organisations Fail
• Managing The Value Delivery Sequence: Overview
• Understanding the Between Link Customer Value and Shareholder Value
CHANGING MARKET REALITIES: RETHINKING BUSINESS SUCCESS
• Changing Market Realities: What Old Strategy & Business Paradigms No Longer Apply?
• Changing Market Realities: What New Business Paradigms Rule?
• From “Product Push” to “Sense & Respond”: Emerging Models of Business Strategy
• The Emerging Strategic Imperative: Building Customer Franchise & Leading Value Migration
• Rethinking Business Success: Refocusing the Success Metrics of the Organisation?
• The Link Between Market Performance and the Organizational Rewards
ANTICIPATE THE FUTURE MARKET AND OPERATING ENVIRONMENT
• The Why Good Companies Go Bad: The Threat of Active Inertia
• Uncovering the Limitations of Today’s Business Strategies & Operating Models
• Uncovering the Limitations of Today’s Core Competencies
• Managing the Risk of Strategic Irrelevance: The Process of Strategic Discovery
• Managing Value Migration: Shaping Tomorrow’s Market and Competitive Environment
• Understanding Strategic Posture: to Shape, Hold, or React?
• Challenging the Strategic Assumptions: Developing New Rules of Market and Competitive Behaviour
• Managing the Industry Innovator Roles: Market Transitions during Innovation Evolution
THE EXTERNAL VISION FOR VALUE-CREATION
• The Pivotal Role of Customer-Value Creation and Delivery in Organisational Success
• Winning in the Future Market & Operating Environment: - Developing the Vision for Superior Customer-Value Creation
• Mastering The Key Value-Creation Decisions
• Articulating the Compelling Customer Value Proposition: The Strategic Information Architecture
• Strategic Value Positioning: Understanding How Customer Value Drives Market Choice and Competitive Dynamics
• Choosing the Differentiation Platform: The Key Differentiation Opportunities and their Organizational Requirements
• Managing Customer-Value Intelligently: Identifying and Managing the “Order-Winning” Customer Loyalty Drivers
THE INTERNAL VISION FOR VALUE-DELIVERY
• Transitioning from Good to Great
• Preparing to Deliver the Customer-Value Promise
• Understanding the Elements of Successful Strategy Implementation
• Realigning the Business-Unit Management Value Disciplines
• Pinpointing New Skills, Assets, and Competencies Required to Prosper in the Anticipated Future Market & Operating Environment
• Measuring and Closing the Skills Gap
Facilitated By: Dr. Peter Wilton, Senior Lecturer, HAAS SCHOOL OF BUSINESS, UNIVERSITY OF CALIFORNIA
Dr. Peter Wilton began his professional career with Colgate Palmolive (Australia) Pty Ltd, where over a period of several years he managed a variety of established household products groups and new businesses. He has also served as Chief Operating Officer for Myer Pacific Holdings N.V.
Dr. Wilton currently teaches strategy and international management at the Haas School of Business, University of California, Berkeley. He has also served as a Visiting Professor at the Graduate School of Business at Stanford University, and on the faculties of Duke and Purdue Universities in the United States, Macquarie Graduate School of Management, the University of Melbourne, and the Australian Graduate School of Management in Australia, as well as the executive programs of the University of Michigan, the University of Chicago and Pennsylvania State University.
Dr. Wilton has been the recipient of numerous awards and fellowships for his work in management. In the US, he has been recognised by Business Week magazine as one of the country’s leading business instructors and has also been recognised in the "Who's Who" Registry of Leading American Executives.
In addition to his teaching activities Dr. Wilton provides a range of strategic management and executive development services to a list of clients representing diverse industries and regions of the world.
Among others, his global clients include, in:
North America: Intel, Cisco Systems, Adobe Systems Inc., Hewlett Packard, Symantec, Sun Microsystems, Siebel Systems, Autodesk, Apple Computer, Cadence Design Systems, Oracle, Genentech, PE Biosystems, Kodak, Johnson & Johnson, Merck & Co. Inc., Rockwell International, Owens-Corning, Luxfer, AT&T, Pacific Bell, Freightliner, AMTRAK, J.I. Case, Clopay, Owens Corning, Kinetico,, Battelle Labs, Southern California Edison, Union Bank;
Asia-Pacific: Johnson & Johnson (Asia-Pacific); NTT, Mazda Corporation, Yanmar Diesel, Kirin Brewery, Takeda Pharmaceuticals, Taisho Pharmaceuticals, Chugai Pharmaceuticals, Nitto Kasei, Hagihara Industries (Japan); IBM, Standard Foods, Hannstar Display Corporation, The Industrial Technology Research Institute (Taiwan); United Overseas Bank, Service Quality Centre (Singapore); Royal Selangor, Glaxo Wellcome (Malaysia); Soedarpo Corporation (Indonesia);
Australia: Merck Sharpe & Dohme, Coca Cola Amatil, Lion Nathan, Fosters/CUB, Telstra, Macquarie Bank, Zurich, Amcor, Orica Explosives, Incitec, Blake Dawson Waldron, Minter Ellison Lawyers, Lend Lease, OneSteel, Australia Post, Ergon Energy, Goldman Sachs/JB Were, Austrade, Queensland Treasury Corporation, Queensland Rail, Incitec, Queensland Investment Corp., Stanwell Power Corporation, Deloitte Touche Tohmatsu, ANZ Bank, Commonwealth Bank, National Australia Bank, AMP;
Europe: Nokia, StatOil-Hyrdo, Ericsson, Philips Semiconductor, British Airways, Saint Gobain, Erste Bank, Demir Bank, and;
Central and South America: Coca Cola (Mexico), Banca Serfin (Mexico), Mexico Electricity Commission, Profuturo (Peru), Virutex/Ilko (Chile), Banco Popular Dominica (Dominican Republic); Previnter, ING (Argentina); Apoyos (Peru); ProExport (Colombia), Peldar (Colombia); Seminarium (Chile).
Agenda
Agenda: Day 1
8.30
Registration and Coffee
9.00
Opening Remarks from the Chair
Peter Macaulay, Principal - End User Practice, IDC
9.10
INTERNATIONAL KEYNOTE: The CIO as Strategist: Architecting for Leadership, Growth and Innovation
• The causes of demise, and key market risks, facing successful organisations
• The importance of shaping market and competitive behaviour, rather than reacting to it
• Tools and approaches for systematically anticipating changing market realities, and uncovering powerful new marketing and business strategies to prosper in the face of such change
• Approaches for pinpointing the specific new skills, assets, and organizational capabilities which will enable the organisation to master an unfamiliar future
Dr. Peter Wilton, Senior Lecturer, HAAS SCHOOL OF BUSINESS
9.50
INTERNATIONAL KEYNOTE CASE STUDY: How Next-Generation Communication Solutions can Assist Enterprises to Transform and Deliver Innovation.
Gabrielle Davies, Change Architect
10.35
Morning Break & Refreshments
11.05
CIO Leaders Panel: Should CIOs Help Drive The Business, Or Align With The Business? (Panel)
Moderated by:
Damian Swaffield, former CIO, TVNZ
Panellists:
Julia Raue, CIO, AIR NEW ZEALAND
Alma Hong, CIO, NEW ZEALAND FIRE SERVICE
Tanya Harris, CIO - Knowledge Services Group, THE RESERVE BANK OF NEW ZEALAND
Kevin Drinkwater, CIO, MAINFREIGHT
12.05
INTERNATIONAL KEYNOTE: Preparing The CIO For The Next Wave Of ICT Innovation (Keynote)
Vernon Turner, Senior Vice President - Enterprise Infrastructure; Consumer and Telecom Research, IDC
12.50
Lunch hosted by Kordia
13.50
A Shared Services Governance Framework: The Good, The Bad and The Ugly
• Precursors to effective shared services – governance and strategy
• Satisfying governance team expectations that the shared services will be established and survive
• The challenges facing the conflicting roles of governance in a shared service environment
• Common overlooked items within the defined governance structure
• Governance Models for Multi-Party Arrangements
Phil Brimacombe, CIO, HEALTHALLIANCE
14.30
Open Source in the Corporate Environment: Risks and Opportunities for the CIO
• How do organisations function in a mixed environment?
• Integration of Open Source into the technology mix
• Risk considerations of integrating an open source platform into the corporate environment
Liz Gosling, Director - ICT Services, AUCKLAND UNIVERSITY OF TECHNOLOGY
15.10
The Future of Enterprise Technology
• What's working, what's not and what's next?
• Creating business value from emerging technologies
• How people are using MS and related third party vendor products to support Enterprise 2.0 strategies?
• The realities of implementation - lessons learned, challenges and successes
Bohdan Szymanik, CTO, KIWIBANK
15.50
Afternoon Break & Refreshments
16.20
Putting an Evolution in Technology to the Test: A Cost Benefit Analysis on a recent business project with a major ICT component
• Challenges within their organisation and the requirement to align spending with the constantly changing requirements of the business
• The role of IT within their organisation and key requirements of any solutions implemented
• Managing the tension of considering radical innovation recommended by the CIO, while accepting the risk of failure and resultant costs
• Taking advantage of new business models for the delivery of IT requirements and a detailed cost benefit analysis
David Long, Principal - Head of Technology, NZ FUNDS
17.00
What is IT as an industry doing to support a better quality of life in NZ?
• Where are we now & the future of St John healthcare services for New Zealanders
• Drivers & challenges for the replacement of bespoke healthcare systems with SaaS based applications - delivery of instant-on, access anywhere systems
• How to embrace corporate responsibility beyond technology – how you can support St John’s role in promoting positive youth development , volunteering and healthcare programmes across New Zealand communities
Peter McDowall, CIO, ST JOHN NEW ZEALAND
17.40
Closing Remarks from the Chair
17.45
End of Day One & Networking Drinks hosted by MONTAGE Business Intelligence
19.00
CIO Summit Dinner hosted by Fuji-Xerox and Awards
Agenda: Day 2
8.50
Opening Remarks from the Chair
Peter Macaulay, Principal - End User Practice, IDC
9.00
INTERNATIONAL KEYNOTE: Crisis Driven Innovation
Andre Mendes, CIO/CTO, BROADCASTING BOARD OF GOVERNORS - INTERNATIONAL BROADCASTING BUREAU
9.45
The State of New Zealand Telecommunications Today
• Implications for IT and Next Generation Networks
• The changing nature of demand
• Impact on the IT sector – shape of the industry to come
Rosalie Nelson, Research Manager - Telecommunications, IDC
Michael Wigley, Solicitor, WIGLEY & COMPANY
Peter Dower, Director, PETER DOWER AND ASSOCIATES (NZ) LTD
10.30
Morning Break & Refreshments
11.00
The Future of Security and The Evolving Role of CIOs will Need to Play
• Building security risk into the core business strategy
• Aligning security with economic realities
• Application security, data security and network security – where should I focus my time and money?
• The future of cloud computing and what you need to do in order to effectively secure it
• Software-As-A-Service – as either a provider or user what are the security issues and how do you manage them?
Alastair Grigg, Chief Operating Officer/Chief Information Officer, XERO
11.45
INTERNATIONAL KEYNOTE: Gaining a Quantifiable ROI - Improving Business Performance Without the Complexity
• Consolidating communications and improving productivity
• Standardising and streamlining of business to eliminate disconnected and redundant processes
• Improving operational metrics and performance benchmarks
• Increasing sales opportunities
• Decreasing cost of materials to process applications
• Automatically routing and assigning work to staff based on location, workload, skills, and availability
Geoff Calhoun, Director of Information Technology, ACCUQUOTE (USA)
12.30
Customer Intimacy; Really?
Mike Clarke, Chief Information Officer, SKYCITY ENTERTAINMENT GROUP
13.15
Lunch
14.10
CIO Leaders Panel: Mobility in the Enterprise (Panel)
• Making more strategic use of this technology - opportunities and challenges around collaboration
• Managing the cost of mobility - How we give access to our customers cost effectively
• The rollout of mobile applications
• More devices, more device management
• Mobile technologies – contemporary and emerging - CIOs should keep an eye on
Moderated By:
Peter Macaulay, Principal - End User Practice, IDC
Robin Johansen, CIO, BECA
Miles Fordyce, Director – IT Strategy & Co-Director - IT Services division, The University of Auckland
Hamish Grant, CIO, EZIBUY
14.55
The Staffing Equation: Strategies to Address Key Workforce Risks and Close the Capability Gap
• The latest trends – What will shape the next 3-5 years?
• The tools and foresight needed to address recruitment, training and retention
• How your leadership and management style will need to adapt
• How you can leverage your human capital management system – Who can we learn from?
Paul Wood, Senior Learning & Development Manager, OPRA GROUP
15.40
Afternoon Break & Refreshments
16.10
CIO Next Steps: A Focus on Customer, Culture, Commercial
• Building a customer-centric IT strategy - How to improve internal customer relationships
• Signals that indicate you are serious about customer service
• Developing a winning culture
• Ensuring you remain commercially focused
Hamish Grant, CIO, EZIBUY
17.00
Closing Remarks from the Chair and End of CIO Summit 2010
Peter Macaulay, Principal - End User Practice, IDC
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